Aaple Sarkar

Aaple Sarkar is a versatile mobile platform designed to empower citizens by providing a centralized avenue for addressing their grievances directly to government authorities in Maharashtra. Individuals can effortlessly submit complaints related to village, taluka, or district-level issues to local administrations including collectors, zilla parishads, police, and municipal corporations. For matters linked to state government policy or departmental functioning, concerns are directed to the appropriate Mantralaya departments.

Upon posting a grievance, users receive a unique token number, enabling the tracking of the progression of their complaint with ease. Once the issue is resolved, there is an opportunity to submit feedback, ensuring a closed loop in the grievance redressal mechanism. Additionally, the platform includes quick access to Maharashtra's "Right to Information" and "MyGov" portals, streamlining interactions with government services and standing as a testament to harnessing technology for fostering effective governance and citizen satisfaction.

The service aims to bolster the e-governance initiative by responding promptly to the feedback and opinions of the people. By tapping into such a system, citizens not only engage actively in the administrative process but also reinforce the accountability of governmental bodies. With this continuous loop of communication and resolution, the game iterates a commitment to transparency and swift resolution of public issues.